certification for healthcare interpreters, certification prep, conference interpreter training, court certification, grad school, health care interpreting, Interpreter Training, medical interpreting, new interpreters, oral exam preparation, supervising interpreters, teaching and training

The Interpreter and the Sandwich, or: Why Feedback Is Not About Your Feelings

Feedback forms from my work in this year’s co>lab interpreting intensive in Mexico City. These comments from colleagues are like nuggets of gold!

There’s a funny thing about feedback and interpreters. We all claim that when it comes to feedback: Tell it to us like it is! Don’t mince words! I can take it! Bring it on! As if feedback is this awful thing we must brace ourselves for.

I’ve (very generally) seen feedback divided into two main camps: We should be gentle in our feedback so that we protect the interpreter’s self esteem. Or, we should just tell it to them straight because this is the real world and clients aren’t going to handle them with such care. But there’s another approach that is considerate, yet straightforward: We should base our feedback on goals that are established by the interpreter so that it is useful. Continue reading “The Interpreter and the Sandwich, or: Why Feedback Is Not About Your Feelings”

conference interpreter training, grad school, grad school life, Interpreter Training, new interpreters, oral exam preparation

The Interpreter and the Salami

salami-technique.pngIn my grad school training, one of the techniques we learned was called “the salami”. If you ask an interpreter trainer about it, you might hear some why-do-we-call-it-salami-when-we-already-have-a-perfectly-good-name-for-it-which-is-segmentation grumbling. The salami technique, or the technique formerly known as segmentation, is tough to articulate.

Here I present to you some specific, language-neutral examples that bring the salami technique (including the rhetorical question) to life. Continue reading “The Interpreter and the Salami”

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreting, note taking, oral exam preparation

Note taking for Healthcare Interpreters

notepad-1240975-640x480I’ve taught note taking for healthcare interpreters to many people, and over the years I’ve developed my own system that for me is quite effective.  With note taking, the provider or patient can speak for longer without the interpreter interrupting to interpret.  You can be more accurate with the added memory support.  With note taking, you can feel more confident taking the consec portion of your oral exams for national certification.  There’s one trick though: You have to know how to take notes.

Here are some things to get you started, based on my experience as an interpreter and an interpreter trainer. Continue reading “Note taking for Healthcare Interpreters”

certification for healthcare interpreters, certification prep, court certification, health care interpreting, Interpreter Training, medical interpreter written exam prep for national certification, oral exam preparation

Feedback: Going Beyond “That Was Great”

Giving and receiving feedback is great when you know how!
Giving and receiving feedback is great when you know how!

Interpreting practice and feedback are important.  One of my grad school professors wrote an article about peer assessment that inspired me to write about my own experience.  Practice with a partner or in groups involves giving feedback to others, and in turn accepting others’ feedback.  It requires a lot of work from everyone involved.  It’s not just a matter of half-listening and then telling your practice partner, “Yeah, that was great.”

In 2012, I practiced alone and with a partner to prep for my state court exams.  In 2015, I prepped the staff interpreters at my hospital Language Services department for their national certification exams. That same year, I prepped for my transition exams to be admitted to the second year of my graduate program, and then I passed my exit exams and graduated. Here’s what I’ve learned about feedback in interpreting practice, and how to make the best use of your time.

Continue reading “Feedback: Going Beyond “That Was Great””

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreter written exam prep for national certification, medical interpreting, new interpreters, oral exam preparation

Certifying Bodies and Professional Organizations for Healthcare Interpreters

The NCIHC doesn't certify interpreters, but they make cool interpreter swag, like this!
The NCIHC is a professional organization, not a certifying body, and they advocate for equal access to healthcare for people of all languages.

Certifying bodies and professional organizations!  It’s not always clear who does what, so here’s a quick run-down of national certifying bodies and professional organizations:

National Board for Certified Medical Interpreters: One of two national certifying bodies that offers certification to interpreters who qualify.  When you have this certification, you have to maintain it by attending educational events that are approved for Continuing Education (CEs). Accepts CEs from IMIA. Continue reading “Certifying Bodies and Professional Organizations for Healthcare Interpreters”

certification for healthcare interpreters, certification prep, court certification, health care interpreting, Interpreter Training, medical interpreting, oral exam preparation

Oral Exam Prep for Interpreters

get out your red pens, it's test prep time!
Get out your red pens, it’s test prep time!

In this post, I’ll tell you how I prepared my staff interpreters to take their oral exam for certification. This is the method I learned when prepping for my state court oral exam, and then we used this same method in some of my grad school courses. Here’s what you’ll need:

Texts: Dialogues (for consecutive) or monologues (for simultaneous), and audio recordings of the same dialogues (or monologues).

Recording device: You can download one free on your smartphone, or use a digital recorder. You can try http://www.vocaroo.com on your browser, or download Audacity to your computer. Continue reading “Oral Exam Prep for Interpreters”

court certification, oral exam preparation

Just Keep Going: State Court Oral Exam for Interpreters

After I wrote my last post,  I had an “uh-oh” moment.  I wrote on and on about anticipating my oral exam for state court certification, and even named the date and time I was taking the exam.  And then I was like, “uh-oh.  I just made a really publically big deal about taking this test.  What if I don’t pass it?”

My exam date has come and gone.  It has been scored, the results recorded.  So before I tell you about getting my results, let’s talk about what happened during the time that passed between my last post and this one.  Lessons learned.  (Just to be clear, we’re talking here about lessons from test-taking strategies, not interpreting in the field.) Continue reading “Just Keep Going: State Court Oral Exam for Interpreters”

oral exam preparation, terminology

Legal Terminology for Health Care Interpreters

gavel-1238036Unlike my journey to health care interpreting (some might call it “trial by fire”), my journey to legal interpreting has been…Slower. Like, a lot slower. And I’m still not there. Far from it. I entered the world of health care interpreting over a decade ago with a splash, thrown in to the deep end of the pool without expecting it. Like a belly flop, only less graceful and more painful. (And I say that with love.)

Continue reading “Legal Terminology for Health Care Interpreters”