Category: certification prep

certification for healthcare interpreters, certification prep, conference interpreter training, court certification, grad school, health care interpreting, Interpreter Training, medical interpreting, new interpreters, oral exam preparation, supervising interpreters, teaching and training

The Interpreter and the Sandwich, or: Why Feedback Is Not About Your Feelings

thatinterpreter
Feedback forms from my work in this year’s co>lab interpreting intensive in Mexico City. These comments from colleagues are like nuggets of gold!

There’s a funny thing about feedback and interpreters. We all claim that when it comes to feedback: Tell it to us like it is! Don’t mince words! I can take it! Bring it on! As if feedback is this awful thing we must brace ourselves for.

I’ve (very generally) seen feedback divided into two main camps: We should be gentle in our feedback so that we protect the interpreter’s self esteem. Or, we should just tell it to them straight because this is the real world and clients aren’t going to handle them with such care. But there’s another approach that is considerate, yet straightforward: We should base our feedback on goals that are established by the interpreter so that it is useful. Continue reading “The Interpreter and the Sandwich, or: Why Feedback Is Not About Your Feelings” →

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreting, note taking, oral exam preparation

Note taking for Healthcare Interpreters

thatinterpreter

notepad-1240975-640x480I’ve taught note taking for healthcare interpreters to many people, and over the years I’ve developed my own system that for me is quite effective.  With note taking, the provider or patient can speak for longer without the interpreter interrupting to interpret.  You can be more accurate with the added memory support.  With note taking, you can feel more confident taking the consec portion of your oral exams for national certification.  There’s one trick though: You have to know how to take notes.

Here are some things to get you started, based on my experience as an interpreter and an interpreter trainer. Continue reading “Note taking for Healthcare Interpreters” →

certification for healthcare interpreters, certification prep, court certification, health care interpreting, Interpreter Training, medical interpreter written exam prep for national certification, oral exam preparation

Feedback: Going Beyond “That Was Great”

thatinterpreter

Giving and receiving feedback is great when you know how!
Giving and receiving feedback is great when you know how!

Interpreting practice and feedback are important.  One of my grad school professors wrote an article about peer assessment that inspired me to write about my own experience.  Practice with a partner or in groups involves giving feedback to others, and in turn accepting others’ feedback.  It requires a lot of work from everyone involved.  It’s not just a matter of half-listening and then telling your practice partner, “Yeah, that was great.”

In 2012, I practiced alone and with a partner to prep for my state court exams.  In 2015, I prepped the staff interpreters at my hospital Language Services department for their national certification exams. That same year, I prepped for my transition exams to be admitted to the second year of my graduate program, and then I passed my exit exams and graduated. Here’s what I’ve learned about feedback in interpreting practice, and how to make the best use of your time.

Continue reading “Feedback: Going Beyond “That Was Great”” →

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreter written exam prep for national certification, medical interpreting, new interpreters, oral exam preparation

Certifying Bodies and Professional Organizations for Healthcare Interpreters

thatinterpreter

The NCIHC doesn't certify interpreters, but they make cool interpreter swag, like this!
The NCIHC is a professional organization, not a certifying body, and they advocate for equal access to healthcare for people of all languages.

Certifying bodies and professional organizations!  It’s not always clear who does what, so here’s a quick run-down of national certifying bodies and professional organizations:

National Board for Certified Medical Interpreters: One of two national certifying bodies that offers certification to interpreters who qualify.  When you have this certification, you have to maintain it by attending educational events that are approved for Continuing Education (CEs). Accepts CEs from IMIA. Continue reading “Certifying Bodies and Professional Organizations for Healthcare Interpreters” →

certification for healthcare interpreters, certification prep, court certification, health care interpreting, Interpreter Training, medical interpreting, oral exam preparation

Oral Exam Prep for Interpreters

thatinterpreter

get out your red pens, it's test prep time!
Get out your red pens, it’s test prep time!

In this post, I’ll tell you how I prepared my staff interpreters to take their oral exam for certification. This is the method I learned when prepping for my state court oral exam, and then we used this same method in some of my grad school courses. Here’s what you’ll need:

Texts: Dialogues (for consecutive) or monologues (for simultaneous), and audio recordings of the same dialogues (or monologues).

Recording device: You can download one free on your smartphone, or use a digital recorder. You can try http://www.vocaroo.com on your browser, or download Audacity to your computer. Continue reading “Oral Exam Prep for Interpreters” →

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreter written exam prep for national certification, medical interpreting

Testing, Testing…

thatinterpreter

good luck to all the test takers out there!
good luck to all the test takers out there!

The interpreters in my department are scheduled to take their written exam for national certification next week, and over the last several weeks I’ve been holding test prep sessions for them.  (You can see our original prep plan here.) By far, what they liked the most (besides the stickers and candy prizes, of course) were sets of multiple choice test questions for the categories Manage an Interpreting Encounter and Interact with Other Healthcare Professionals.  There are some sample questions in the official CCHI Handbook, and after we went through those, I decided to write up some of my own, based on my experience writing official exam questions a couple years ago.  They haven’t undergone the rigor that real test questions are subjected to, but they can be the start to a conversation about how we apply ethics and standards to decision making.  Some of you might be thinking of putting together a study group, so I put together some very basic tips for making up practice questions, since they were so popular with my team. Continue reading “Testing, Testing…” →

certification for healthcare interpreters, certification prep, health care interpreting, medical interpreter written exam prep for national certification, medical interpreting, terminology

Preparing for national certification!

thatinterpreter

during exam prep, make time for coffee breaks!
During exam prep, make time for coffee breaks!

I finished my CCHI certification in 2012, and now I’m getting ready to run a series of informal written test prep workshops for the interpreters in my department, so I’m going to share here my plan to get us ready for the written exam for national certification.

The interpreters in my department are planning to take the written exam the third week of December, so we’ve got about six weeks to prepare.  You might need more or less time.  You get to decide.  Just to give you some context, these are all interpreters with more than 40 hours of training, and at least four years of experience in adult and pediatric settings.  One of them is Burmese, and the rest are from Spanish-speaking countries.   Here’s what we will look at, over the next six weeks: Continue reading “Preparing for national certification!” →